NO Experience Customer Support
Hero Logistics
12 noiembrie 2024
Chișinău
Posibil fără experiență
Full-time
Orice studii
În locația angajatorului
We are looking for:
NO Experience Customer Support
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in a fast paced environment.
We Offer:
- Friendly atmosphere in a growing, young and dynamic team
- Trainings and development opportunities
- We offer 2 weeks of training and support for all new employees.
- Bonuses program and social package
- Experience using trucking software preferred.
- Required Computer and Software Skills: Basic experience using computers.
- Experience using dispatch and trucking software preferred.
- Constant improvement of professional skills.
Responsibilities:
- Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices
- Handle complex customer queries and complaints;
- Work in the software transport management system.
- Resolve a wide variety requests, which include gathering additional information, setting expectations and working with other support organizations.
We will be happy to see you in our dynamic and friendly team
Please email your CV at info.roadtex@gmail.com
Email: info.roadtex@gmail.com
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