Fraud Prevention (Verification)

At Business-Class, we strive to become the number-one choice for all premium-class travelers. This mission won’t be able to be achieved without the right people working together hand-in-hand to accomplish the same purpose. We are dedicated to providing the best product, focusing on customer service and satisfaction to gain loyal, repetitive clients eager to work with us.
Are you passionate about travel and skilled in sales? Join us in helping clients achieve their dream journeys!

About the role:

• The main role of the FP operator is to identify and prevent fraudulent activities by analyzing sales forms.
• Detecting risk factors and making decisions regarding the verification process.
• Contacting banks to verify customer's credit card details.
• Browsing the internet to gather information about passengers.

Requirements / Skills and Competencies:

• Intermediate English level
• Analytical thinking and attention to detail
• Ability to work quickly and accurately
• Teamwork skills
• Capability to work productively during night shifts (10PM - 6AM)
• Strong sense of responsibility and discipline
• Familiarity with CRM

Responsibilities:

• Making decisions regarding the verification process.
• Acting promptly and securely.

Nice to have:

• Working experience in night shifts.
• Working in a Comfortable Modern Office Environment.

Our team enjoys a dynamic and comfortable modern office, designed to foster collaboration and productivity. The space is equipped with ergonomic furniture, state-of-the-art technology, and all the amenities needed to create a pleasant and efficient work environment.