Customer Support Specialist

Responsibilities:

• Assist customers with inquiries via phone, email, and chat.
• Resolve product or service problems by clarifying customer issues.
• Provide accurate, valid, and complete information by using the right methods/tools.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage customers and ensure their satisfaction.

Requirements and skills:

• Proven work experience as a Sales Representative.
• Fluent English (spoken and written interaction) is a must.
• Excellent knowledge of MS Office.
• Familiarity with CRM practices along with ability to build productive business professional relationships.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation and communication skills.
• Prioritizing, time management and organizational skills.

We Offer:

• Official and competitive salary in USA$.
• Periodic revisions of remuneration package.
• Reliable team.
• Social package included.
• Flexible management.
• Chisinau city center location.
• Inside and outside area to relax.
• Kitchen with all facilities (fridge, microwave, coffee machine, etc).
• Corporate and team building events for employees.