Customer service specialist

Oculeus IT Services is part of Oculeus Germany, the market leading developer of operational international voice management tools.

We are looking for the customer service specialist to join our international support team.

Customer service specialist

Responsibilities:

  • Supporting Company products and clients.
  • Respond to customer requests and troubleshoot problems.
  • Testing and supporting new applications.
  • Supporting internal development process.

Requirements:

  • University degree or current study.
  • Advanced PC user. Good knowledge of Office applications.
  • Basic knowledge of SQL, Linux is an advantage.
  • Proficiency in Russian or Romanian, spoken English.
  • No working experience required, full training provided.
  • Good analytical skills and problem-solving mind set
  • Self-motivated, open-minded, eager to learn.

The following skills would be a plus, but not necessary:

  • Knowledge of German or Spanish.
  • Experience in IT/Telecommunication field.
  • Customer support experience.

We offer:

  • Competitive salary 
  • Comfortable and modern working conditions
  • Full social package
  • Professional and friendly team
  • Flexible working hours

You can find more information about our Company by visiting our website: www.oculeus.com.
 
If you are interested please send your CV by email to: test_its@oculeus.com.

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