Technical Support Specialist

Join Our Team as a Technical Support Specialist – provide exceptional service and support for Zeroqode plugins on the no-code Bubble platform.

This role offers the opportunity to work in a fast-paced environment with cutting-edge technologies, where you can leverage your expertise in understanding customer needs and delivering high-quality technical support.
Responsibilities

provide end-user support for application setup, usage, and upgrades;
assist clients in diagnosing and resolving technical issues;
collaborate with developers to troubleshoot and fix bugs;
manage ticketing system and maintain an updated query resolution database;
update and maintain the company website with tech tips, briefs, and procedures.

Requirements

proven experience in IT customer support, including application support and/or quality assurance;
strong understanding of web technologies and software issues for effective stakeholder communication;
excellent problem-solving and interpersonal skills;
proficient in written English.

Will be an asset

basic knowledge of JS;
familiar with front-end development or software development process.

What we offer

Competitive salary
Clear career prospects
Flexible working hours and remote work opportunities
Proactive team with welcoming atmosphere

Interested candidates please apply at
www.zeroqode.com/jobs