Сostumer support agent in USA

Hero Logistics №14872146, 22 noiembrie 2024
Oraș: Chișinău
Studii: Orice
Experiența de munca: Posibil fără experiență
Salariu: 700 USD
Program de muncă: Full-time
American company, is looking for responsible ambitious people to join our support team with NO experience.
If you are without experience but you want a interesting job your are welcome to apply!
We Offer:

Salary start $700, depending on the candidate’s skills and experience.
Friendly atmosphere in a growing, young and dynamic team
Trainings and development opportunities
We offer 2 weeks of training and support for all new employees.
Bonuses program and social package
Experience using trucking software preferred.
Required Computer and Software Skills: Basic experience using computers.
Experience using dispatch and trucking software preferred.
Constant improvement of professional skills.

Responsibilities:

Manage incoming internal and external customer phone calls, exercising judgment within specification of standard practices
Handle complex customer queries and complaints;
Work in the software transport management system.
Resolve a wide variety requests, which include gathering additional information, setting expectations and working with other support organisations.

Desired Qualifications:

Required Computer and Software Skills: Basic experience using computers.
Experience using dispatch and trucking software preferred.
Excellent customers service, taking orders and making transport plan.
Ability to keep calm in stressful situations, flexible willing to work in day and switch also to middle shift
Detail oriented with the ability to handle multiple tasks at one time
Ability to put together a team of professionals.

We will be happy to see you in our dynamic and friendly team.
Please email your CV at info.roadtex@gmail.com.
Email: info.roadtex@gmail.com
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