Call center operator/reservation specialist

The first-class service company is looking for a full-time call center operator/reservation specialist.

Duties:

Fluent English language (speaking)

Take incoming customer calls.

Entering all reservations into the computer accurately.

Communicate with customers, quoting rates, and providing up to date information regarding loads.

Build relationships with present and prospective clients

Communicate and work closely with the management team concerning all bookings.

Requirements:

Excellent communication, phone manner, and customer service skills

People-oriented with a strong and friendly phone presence.

Must be able to multi-task in a stressful, fast pace environment.

Must be able to handle multiple, multiple phones calls.

Highly motivated, outgoing, and energetic with a professional demeanor.

Must be computer literate

Excellent verbal and written communication skills.

Must be able to prioritize and make fast and efficient decisions.

Sales experience preferred